- Accessing the Payments Portal
- Funding and Deposits
- Getting Started
- Managing my Account
- Online Solutions
- Privacy, Security, and Compliance
- Using the Payments Portal
How do I adjust a tip on my VX520? (Restaurant account – tip processing)
Step 1. From the SoftPay home screen, press second purple key from the left.
Step 2. Select how you want to search for your transaction:
Option 1. To search by clerk or server, press F1 (Srvr)
Option 2. To search by amount, press F2 (Amt)
Option 3. To search by the last four digits of the card number, press F3 (Acct)
Option 4. To search by invoice number, press F4 (Inv#)
Step 3. Use the keypad to type the search information, then press Enter.
Step 4. To find the transaction that you want to adjust, press F2 (Prev) and F3 (Next).
Step 5. Press F1 (Adj).
Step 6. Use the keypad to type the tip amount, then press Enter. If the adjustment is successful, the screen displays “Approved.”
Step 7. To return to the Softpay home screen press Cancel twice, or to adjust more tips press Enter.