What features can my Genius device support?

What features can my Genius device support?

The Genius solution is available on the following devices:

  • Genius Countertop (MX 915 and MX925)
  • Genius P400
  • Genius Handheld
  • Genius Mini

The features you can use depend on the type of device you have and what our Customer Support Team and your POS supplier has been enabled.

If you want to add transaction types, additional features, or payment networks to your Genius solution, contact our Customer Support Team.

 

Note: We continue to develop the Genius solution, which means that the information in this article is subject to change. We recommend that you check this page regularly to make sure that you are using the most up to date information.

Transaction types

The Genius solution supports the following transaction types:

Transaction type Genius – Countertop Genius – P400 Genius – Handheld Genius – Mini
Run a credit card or debit card sale
Refund a transaction, using your POS
Void a transaction, using your POS
Place a hold on a customer’s card for a certain dollar amount
Capture a hold you that you placed on a customer’s card, using your POS
Repeat a sale, using your POS

Additional features

The Genius solution supports the following additional features:

Feature Genius – Countertop Genius – P400 Genius – Handheld Genius – Mini
Prompt the customer to add a tip to their total transaction amount X
Add a custom splash-screen image to your Genius device X X X
Add a custom splash-screen video to your Genius device X X X
Display line items on your Genius device X
Get the customer’s agreement using your Genius device X
Request a signature from the customer X
Let the customer swipe their card anytime when using Line Item Display X X X
Prompt the customer to enter numeric information X
Capture the customer’s name by swiping their card X
Complete an experience survey with the customer X X X
Display the dollar amount that is eligible for a tip X
Capture the customer’s payment details to store in our vault
Access our Virtual terminal to run transactions
Note: To enable these features, contact our Customer Support Team. Your POS supplier may need to update your POS to use some of these additional features.

Payment networks

The Genius solution supports the following payment networks:

Payment network Genius – Countertop Genius – P400 Genius – Handheld Genius – Mini
Visa
Mastercard
American Express
Discover
CUP – Credit only
JCB – Credit only
FSA and HSA
EBT – Cash X X X
EBT – SNAP X X X
Gift cards X
Notes:
– To enable these payment networks, contact our Customer Support Team. Your POS supplier may need to update your POS to use some of these payment networks.
– The debit networks that are available to a merchant’s customers vary depending on the processor.

Payment methods

The Genius solution supports the following payment methods:

Payment method Genius – Countertop Genius – P400 Genius – Handheld Genius – Mini
Swipe a card that has a magnetic stripe
Tap a card that has a magnetic stripe
Insert an EMV card and use the keypad to enter the PIN
Use the keypad to manually enter the card details
Tap a mobile device to use Apple pay, Android pay, or Samsung pay
Note: To enable these payment methods, contact our Customer Support Team. Your POS supplier may need to update your POS to use some of these payment methods.