Getting Started

Getting Started

Getting Started

I am a new customer and I need to program my credit card processing equipment. What should I do?

If you need to purchase new credit card processing equipment – contact your sales representative to place your order. If you have existing processing equip...

I am an existing customer and need to program my credit card processing equipment. What should I do?

If you recently purchased new equipment from us – the equipment should be ready to use. If you purchased the processing equipment from another vendor, or a...

When can I capture payments from my e-Commerce store?

When you sell goods and services using e-Commerce, the point at which you can capture a customer’s funds depends on the type of goods or services they buy f...

How can I verify if my order has been shipped?

You receive a confirmation email as soon as we ship your order. If you are having trouble finding the shipment tracking number, contact our Technical Suppo...

Can I accept payments from different countries?

Yes. We recommend that you do not process orders or payments from any country currently on the Office of Foreign Assets Control (OFAC) Sanction List. To see...

How can I order card acceptance stickers for my shop front?

To order card acceptance stickers, contact our Customer Support Team.