Accessibility Test

Accessibility Test

To set up your Genius device, you need to:


PART 1:  Attach the cables to your Genius device

Important: Do not attach a Power over Ethernet (POE) cable to your Genius device. Attaching a POE cable to your Genius device can damage the connection ports.

To set up your Genius device, you need to attach the following:

  • Multiport cable
  • 12V power adapter
  • Network cable


How to attach the multiport cable to your Genius device

The multiport cable is an extension cable that you can use connect the power cable and network cable to your Genius device. To attach the multiport cable to your Genius device, either:


Option 1.  Complete the steps in the following video:



Option 2: complete the following steps: 


Step 1. Turn the Genius device upside–down and place it on a flat, stable surface.


Step 2. Firmly press the flexible tabs and push up to remove the communications module.

Step 3:  To remove the communications module, hold the communications module securely and slide out the metal plate.

 Step 4. To remove the metal plate: attach the multiport cable to the communications module and refit the metal plate by sliding it into place.

 Step 5.  To attach the multiport cable, Slide the communications module back into your Genius device until you hear both flexible tabs click.

 

Step 6:  To re-attach the communications module, attach the power adapter to the multiport cable.  The 12V power adapter connects your Genius device to a power source. 


Step 7.  To attach the 12V power adapter to the multiport cable:


a.  Make sure that the communications module is firmly in place on your Genius device.

b. Insert the 12V power adapter into the +12VDC port on the multiport cable.

c. Plug the 12V power adapter into a power socket. Your Genius device should turn on.  NOTE:  If your Genius device does not turn on, contact our Genius Support Team.

 Attaching the 12V power adapter to the multiport cable


Step 8:  Attach the network cable to the multiport cable

The network cable connects your Genius device to your router, so that your Genius device can connect to the Internet and to your POS. To attach the network cable to the multiport cable:


a. Insert one end of the cable into an available port on your router or switch.

 Attaching the network cable to your router


b. Insert the other end of the cable into the Ethernet port on the multiport cable.

 Attaching the network cable to the multiport cable


PART 2:  Set the IP address for your Genius device

You can set either a Dynamic IP address or a Static IP address on your Genius device.


Option 1 - Dynamic IP: When you use a dynamic IP address, a Dynamic Host Configuration Protocol (DHCP) server automatically assigns an IP address to the devices connected to your network. If the network is disconnected or if the DHCP server is rebooted, the server automatically reassigns the IP addresses, which means the IP address of your Genius device can change.  NOTE:  If the IP address of your Genius device changes, your POS can no longer communicate with your Genius device. You need to update your POS with the new IP address.


Option 2 - Static IP: When you use a static IP address, you manually assign an IP address to each device connected to your network.

By default, your Genius device uses a dynamic IP address, this means you need only to configure your POS to target your Genius device’s IP address. However, you can configure a static IP address on your Genius device instead of using a dynamic IP address.


PART 3:  Configure your POS to work with your Genius device

Your POS can communicate with Genius using either an IP address or a host name. Consult with your POS provider to determine which method you should use:


Option 1 - IP address: An IP address is a unique address that allows devices to communicate with each other. By default, your Genius device uses a dynamic IP address. If your IP address changes often, or if your POS requires a Static IP address, see the FAQ section.


Option 2 - Host nameA host name is a unique name we give to your Genius device.


To configure your POS, you need the following:

  • Your Merchantware credentials, including:  Merchantware name, Site ID, and authentication key 
  • The IP address or host name of your Genius device


Note: We recommend you attach the cables directly to the multiport cable of your Genius device. However, you can also attach the cables directly to the Genius device’s communications module.

Modified on: Wed, 20 Feb, 2019 at 11:44 AM