TSYS Hardware

TSYS Hardware

  • How do I access the SoftPay home screen on my VX520 to start processing transactions?

    The SoftPay home screen is the starting point for all your transactions. The SoftPay home screen displays the Sale, Settlement, and Void options. To access...

  • How do I run a credit card sale on my VX520?

    Note: If the card is not present or you need to key the customer's card details, you can run a manual card sale. From the SoftPay home screen, press ...

  • My VX520 is prompting for a password during a transaction, what do I do?

    Meaning The terminal's keypad is locked.  Solution To unlock the keypad: From the SoftPay home screen, press 8 on the keypad. Type the password a...

  • How do I run a credit card sale manually on my VX520?

    From the SoftPay home screen, press F2 (Sale). Use the keypad to type the sale amount, then press the Enter key. To confirm the sale amount, press F1 (Ye...

  • How do I reprint receipts on my VX520?

    Important: You can reprint receipts for transactions only within an open batch. From the SoftPay home screen, press the third purple key from the left onc...

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