Accessing the Payments Portal

I have forgotten my password for the Payments Portal. What do I do?

If you have forgotten your password, you can reset it on the sign-in page. To reset your password: Step 1. Open your web browser. Step 2. In the address bar, type https://tsys.accessaccountdetails.com/sign-in/. Step 3. Press Return. Step 4. Click Forgot your username/password? Step 5. In the User Name field, type the user name connected to

I have forgotten my user name for the Payments Portal. What do I do?

If you have forgotten your user name, we can email your user name to you. To do this: Option 1. Complete the steps in the following video: Option 2. Complete the following steps: Step 1. Open your web browser. Step 2. In the address bar, type https://tsys.accessaccountdetails.com/sign-in/. Step 3. Press Return. Step 4. Click Forgot

How do I sign into the Payments Portal?

You can sign in to the Payments Portal using any device that has an Internet connection and a web browser, for example, a PC, laptop, tablet, or smart phone. To sign in: Step 1. Open your web browser. Step 2. In the address bar, type https://tsys.accessaccountdetails.com/sign-in/. Step 3. Press Return. Step 4. Type your Username

How do I activate my Payments Portal user account?

Note: You can access the Payments Portal from IP addresses only within the United States of America. You must activate your user account before you can sign in. To activate your account: Step 1. Open the Account Activation email. If you do not receive an email, you should contact our Customer Support Team. Step 2.

Are there user guides for the Payments Portal that I can download?

Yes. We provide two help guides for using the Payments Portal. They are: Getting Started Guide, which describes how to: –  Sign in and navigate the Payments Portal –  View your sales overview and activity overview –  Run debit, credit, and gift card transactions on the Virtual Terminal –  Close and view your batches Merchant Reference Guide, which describes

What is the Payments Portal?

The Payments Portal is an online tool that you can use to enter and manage transactions on your computer. It includes the following features: Credit and debit card sales Gift card sales, activation, adding value, and balance inquiry Online account management Recurring billing Historic search for transactions and batches Batch processing Multiple user accounts and