Hardware

Verifone VX520

How do I delete a tab on my VX520? (Restaurant account – tip processing)

Step 1. From the SoftPay home screen, press second purple key from the left twice to access the third menu screen. Step 2. From the third menu screen, press F1 (Tab), then press F4 (Delete Tab). Step 3. Select how you want to retrieve the transaction: To search by invoice number, press F1 (Inv#). To search

How do I close a tab on my VX520? (Restaurant account – tip processing)

Step 1. From the SoftPay home screen, press the second purple key from the left twice, to access the third menu screen. Step 2. Press F1 (Tab), then F3 (Close Tab). Step 3. Select how you want to retrieve the transaction: To search by invoice number, press F1 (Inv#). To search by the last four digits

How do I open a tab on my VX520? (Restaurant account – tip processing)

Step 1. From the SoftPay home screen, press the second purple key from the left twice, to access the third menu screen. Step 2. From the third menu screen, press F2 (Tab), then press F2 (Open Tab). Step 3. Enter an amount for the tab: To use the default amount of $25, press Enter Use

How do I adjust a tip on my VX520? (Restaurant account – tip processing)

Step 1. From the SoftPay home screen, press second purple key from the left. Step 2. Select how you want to search for your transaction: Option 1. To search by clerk or server, press F1 (Srvr) Option 2. To search by amount, press  F2 (Amt) Option 3. To search by the last four digits of the

How do I reprint receipts on my VX520?

Important: You can reprint receipts for transactions only within an open batch. Step 1. From the SoftPay home screen, press the third purple key from the left once to access the Reprint menu. Step 2. Select the receipt that you want to print: Option 1. To print the last receipt:   a. Press F2 (Last Receipt).

How do I run a credit card sale manually on my VX520?

Step 1. From the SoftPay home screen, press F2 (Sale). Step 2. Use the keypad to type the sale amount, then press the Enter key. Step 3. To confirm the sale amount, press F1 (Yes). Step 4. Use the keypad to type the card number, then press Enter. Step 5. Type the expiration date, then

My VX520 is prompting for a password during a transaction, what do I do?

Meaning The terminal’s keypad is locked.  Solution To unlock the keypad: Step 1. From the SoftPay home screen, press 8 on the keypad. Step 2.Type the password as follows:   a. On the keypad, press 1, Alpha, Alpha, 6, 6, 8, 3, 1.   b. Press Enter. Step 3. Press F2 (No.) Related articles My VX520 is

How do I run a credit card sale on my VX520?

Note: If the card is not present or you need to key the customer’s card details, you can run a manual card sale. Step 1. From the SoftPay home screen, press F2 (Sale). Step 2. Use the keypad to type the sale amount, then press the Enter key. Step 3. To confirm the sale amount,

How do I access the SoftPay home screen on my VX520 to start processing transactions?

The SoftPay home screen is the starting point for all your transactions. The SoftPay home screen displays the Sale, Settlement, and Void options. To access the SoftPay home screen: From the main menu, press F3 (SOFTPAY – TSYS). Related articles How do I run a credit card sale on my VX520? How do I run a