Hardware

Verifone VX520

How do I settle a batch on my VX520?

Note: If you process tips, make sure that you adjust any tips that you have not yet updated before you settle the batch. Step 1. From the SoftPay home screen, press the leftmost purple key once to access the second menu screen. Step 2. Press F2 (Settlement). The terminal transmits and closes the batch, then

How do I delete a tab on my VX520? (Restaurant account – tip processing)

Step 1. From the SoftPay home screen, press the leftmost purple key twice to access the third menu screen. Step 2. Press F1 (Tab), then F4 (Delete Tab). Step 3. Select how you want to search for your transaction: Option 1. To search by invoice number, press F1 (Inv#). Option 2. To search by the

How do I close a tab on my VX520? (Restaurant account – tip processing)

Step 1. From the SoftPay home screen, press the leftmost purple key twice to access the third menu screen. Step 2. Press F1 (Tab), then F3 (Close Tab). Step 3. Select how you want to search for your transaction: Option 1. To search by invoice number, press F1 (Inv#). Option 2. To search by the last

How do I open a tab on my VX520? (Restaurant account – tip processing)

Step 1. From the SoftPay home screen, press the leftmost purple key twice to access the third menu screen. Step 2. From the third menu screen, press F1 (Tab), then press F2 (Open Tab). Step 3. Enter an amount for the tab: To use the default amount of $50, press Enter. Use the keypad to type

How do I adjust a tip on my VX520? (Restaurant account – tip processing)

Step 1. From the SoftPay home screen, press the second purple key from the left. Step 2. Select how you want to search for your transaction: Option 1. To search by clerk or server, press F1 (Srvr). Option 2. To search by amount, press F2 (Amt). Option 3. To search by the last four digits

How do I run a credit card or debit card sale on my VX520? (Restaurant account – tip processing)

Note: This article is for businesses that use a restaurant account, and tip processing. The process is different if your business uses a retail account that does not accept tips. Step 1. From the SoftPay home screen, press F2 (Sale). Step 2. Use the keypad to type the sale amount, then press the Enter key. Step

How do I perform a balance inquiry on an EBT card on my VX520? (Retail account – no tip)

Step 1. From the SoftPay home screen, press the leftmost purple key twice to access the third menu. Step 2. From the third menu, press F4 (EBT Bal Inq). Step 3. Swipe the card, or use the keypad to type the card number, then press Enter. Step 4. Press F3 (EBT). Step 5. Select the

How do I run a non-EMV debit card or EBT debit card sale on my VX520? (Retail account – no tip)

Step 1. From the SoftPay home screen, press F2 (Sale). Step 2. Use the keypad to type the sale amount, then press the Enter key. Step 3. To confirm the sale amount, press F1 (Yes). Step 4. Swipe or tap the payment card on the terminal, or use the keypad to type the card number

How do I run a credit card sale on my VX520? (Retail account – no tip)

Note: This article is for businesses that use a retail account, and do not process tips. The process is different if your business uses a restaurant account that accepts tips. Step 1. From the SoftPay home screen, press F2 (Sale). Step 2. Use the keypad to type the sale amount, then press the Enter key.

How do I access the SoftPay home screen on my VX520 to start processing transactions?

The SoftPay home screen is the starting point for all your transactions and for many of the VX520 troubleshooting tasks. To access the SoftPay home screen: From the main menu, press F3 (SOFTPAY – FDMS). The SoftPay home screen displays the Sale, Refund, and Void options. Related articles How do I run a credit card sale on