How do I set up my Genius P400?

How do I set up my Genius P400?

To set up your Genius device, you need to:

Part 1. Attach the cables to your Genius device

Important: Do not attach a Power over Ethernet (POE) cable to your Genius device. Attaching a POE cable to your Genius device can damage the connection ports.

To set up your Genius device, you need to attach the following:

  • Utility cable
  • 12V power adapter
  • Network cable

Attach the utility cable to your Genius device

The utility cable is an extension cable that you can use to connect the power cable and network cable to your Genius device. To attach the utility cable to your Genius device, complete the following steps:

Step 1. Turn your Genius device upside–down and place it on a flat, stable surface.

Step 2. Remove the rear cover by sliding it up and lifting it off.

Removing the rear cover of the Genius device.

Step 3. Attach the utility cable to your Genius device. Push the connector straight down so that you don’t bend the pins.

Attaching the utility cable to the Genius device.

Step 4. Slide the rear cover back onto your Genius device until you hear a click.

Replacing the rear cover to the Genius device.

Attach the network cable to the utility cable

The network cable connects your Genius device to your router, so that your Genius device can connect to the Internet and to your POS. To attach the network cable to the utility cable:

Step 1. Insert one end of the network cable into an available port on your router or switch.

The network cable connecting to router or switch.

Step 2. Insert the other end of the network cable into the Ether port on the utility cable.

The utility cable with a call out for the network cable.

Attach the power adapter to the utility cable

The 12V power adapter connects your Genius device to a power source. To attach the 12V power adapter to the utility cable:

Step 1. Insert the 12V power adapter into the power port on the utility cable.

Step 2. Plug the 12V power adapter into a power socket. Your Genius device should turn on.

If your Genius device does not turn on, contact our Genius Support Team.

The utility cable with a call out for the 12V power adapter.

Part 2. Set the IP address for your Genius device

You can set either a Dynamic IP address or a Static IP address on your Genius device:

Option 1. Dynamic IP – When you use a dynamic IP address, a Dynamic Host Configuration Protocol (DHCP) server automatically assigns an IP address to the devices connected to your network. If the network is disconnected or if the DHCP server is rebooted, the server automatically reassigns the IP addresses, which means the IP address of your Genius device can change.

If the IP address of your Genius device changes, your POS can no longer communicate with your Genius device. You need to update your POS with the new IP address.

Option 2. Static IP – When you use a static IP address, you manually assign an IP address to each device connected to your network.

By default, your Genius device uses a dynamic IP address, this means you need only to configure your POS to target your Genius device’s IP address. However, you can configure a static IP address on your Genius device instead of using a dynamic IP address.

Your POS can communicate with Genius using either an IP address or a host name. Consult with your POS provider to determine which method you should use:

Option 1. IP address – An IP address is a unique address that allows devices to communicate with each other. By default, your Genius device uses a dynamic IP address. If your IP address changes often, or if your POS requires a Static IP address, you can set a static IP address on your Genius device.

Option 2. Host name – A host name is a unique name we give to your Genius device.

Part 3. Configure your POS to work with your Genius device

To configure your POS, you need:

  • Your Merchantware credentials, including your:

– Merchantware name

– Site ID

– Authentication key

  • The IP address or host name of your Genius device

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