- Accessing the Payments Portal
- Funding and Deposits
- Getting Started
- Managing my Account
- Online Solutions
- Privacy, Security, and Compliance
- Using the Payments Portal
What do I do if the chip isn’t working?
If your terminal can’t read the chip, the customer can swipe their card instead. This is called a fallback transaction. When this happens, the card issuer is liable for the transaction, not you.