- Accessing the Payments Portal
- Funding and Deposits
- Getting Started
- Managing my Account
- Online Solutions
- Privacy, Security, and Compliance
- Using the Payments Portal
My VX520 is displaying “Power Fail Recovery,” what do I do?
This error occurs if the terminal loses power during a transaction.
To clear the error:
Step 1. From the Power Fail Recovery screen, press Enter.
Step 2. Press F1 (Yes).
My VX520 is displaying “CAPK Error File Not Found,” what do I do?
My VX520 isn’t detecting cards – the screen shows “Commserver SoftPay,” what do I do?
My VX520 is displaying Datawire 1007/1008 error, what do I do?