- Accessing the Payments Portal
- Funding and Deposits
- Getting Started
- Managing my Account
- Online Solutions
- Privacy, Security, and Compliance
- Using the Payments Portal
I have forgotten my user name for the Payments Portal. What do I do?
If you have forgotten your user name, we can email your user name to you. To do this:
Option 1. Complete the steps in the following video:
Option 2. Complete the following steps:
Step 1. Open your web browser.
Step 2. In the address bar, type https://barclays.accessaccountdetails.com.
Step 3. Press Return.
Step 4. Click Forgot your username/password?
Step 5. Click Can’t remember your user name?
Step 6. In the Email Address field, type the email address connected to your account.
Step 7. Click Recover Account.