- Accessing the Payments Portal
- Funding and Deposits
- Getting Started
- Managing my Account
- Online Solutions
- Privacy, Security, and Compliance
- Using the Payments Portal
How does tiered pricing work?
Tiered pricing splits the fees you pay per transaction into three tiers, based on how you process the card and the associated risk of the transaction. The credit card processor assigns the transaction into one of the following tiers:
- Qualified – lowest risk and lowest cost per transaction
- Non-qualified – highest risk and highest cost per transaction
If you run a transaction incorrectly or it has a higher risk associated with it, the transaction is downgraded to a mid-qualified or non-qualified tier. We recommend that you avoid running downgraded transactions as they have a higher processing cost.
Tiered pricing: monthly vs. daily payment
Tiered pricing: monthly
We calculate your card transaction fees once per calendar month based on the tiers used by the processor. We deduct them with your account fees from the money funded to your bank account. We take monthly fees out of your account between the second and fifth business day of the month.
Tiered pricing: daily
We deduct card transaction fees daily at the qualified rate from the money funded to your account. At the end of the month, we calculate additional fees owed for card transactions which downgraded to the mid-qualified and non-qualified rates. We deduct the balance owed from your account along with your account fees. We take monthly fees out of your account between the second and fifth business day of the month.