How do I check a gift card’s balance?

How do I check a gift card’s balance?

To check the balance on a gift card:

Option 1. Complete the steps in the following video:

Option 2. Complete the following steps:

Step 1. On the toolbar, click Virtual Terminal.

Step 2. From the side menu, click Balance Inquiry.

Step 3. Enter the Card Information:

  a. Type the Card Number.

  b. (Optional) Use the month and year drop-down menus to select the Expiration Date.

Step 4. Type of the Order Information:

  a. (Optional) Customer ID

  b. (Optional) Invoice Number

Step 5. Click Get Balance. The Payments Portal shows you the balance on the gift card. The Balance Inquiry also displays the Expiration Date of the gift card.

The Balance Inquiry screen.

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